ACCA is a Designated Professional Body (DPB) under the Financial Services and Markets Act 2000.
A letter of engagement detailing our terms and conditions will be provided at the commencement of any engagement to which they apply.
English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.
Professional indemnity insurers are Hiscox Insurance Company Limited of 1 Great St Helen’s, London, UK, EC3A 6HX. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United States of America or Canada.
Complaints can be made by contacting the director, Emma Lockwood. In the event of your not being satisfied by our response, you may also bring the matter to the attention of the Association of Chartered Certified Accountants. Details of any other dispute resolution procedure applicable to an engagement will be contained in the relevant letter of engagement.